ESP Group is thrilled to announce the promotion of Marc Donald from Business Development Manager to Principal Business Development Manager. Marc will officially assume his new role on the 1st of November, taking over the reins of the sales and business development team. In this capacity, he will be responsible for all sales, business development, account management, and marketing activities within ESP Group.
With a legacy of more than 30 years in the industry, ESP Group is a leader in providing innovative outsourced customer care solutions that drive satisfaction and loyalty. Marc’s new role as Principal Business Development Manager further proves this, with Marc himself having a clear focus on the company’s people first culture, as well as a strong commitment to growing the brands capabilities.
Marc has been an integral part of the ESP Group team for over 5 years, working in Operations and Business Development roles. His dedication and contributions to the company have been invaluable, making him an ideal candidate to lead the sales and business development team.
Commenting on his new role, Marc Donald expressed his enthusiasm, saying, “I am truly honored to be entrusted with this new responsibility. ESP Group has always delivered exceptional customer experiences and innovative solutions and I am excited to lead the team and contribute to our ongoing success in this dynamic industry”.
Marc’s appointment comes at a time when ESP Group is focused on expanding its reach and continuing to provide world-class services to its clients. His leadership will be instrumental in achieving these objectives and driving growth for the company.
Theresa Lawson, CEO of ESP Group, commented: “Congratulations to Marc on his promotion! It’s a significant achievement and a testament to his hard work and dedication. I’m sure he will continue to excel in his new role within the company.”
The entire ESP Group team extends their warmest congratulations to Marc on his new role and expresses confidence in his ability to lead this team to new heights of success. Congratulations Marc!