ESP Secures Place on Irish Government Framework
The ESP Group Secures Prestigious Place on Irish Government Framework for Managed Business Process Support Services Journeycall, part of the ESP Group, […]
Why Customer Service is Key in the EV Charging Industry
Why Customer Service is Key in the EV Charging Industry The electric vehicle (EV) charging industry is evolving at an unprecedented pace. […]
Preparing for the Future: ESP Group’s Role in EV Customer Support
Preparing for the Future: ESP Group’s Role in EV Customer Support As the electric vehicle (EV) market continues to expand, the infrastructure […]
Navigating the Upcoming Public Charge Point Regulations: A Guide for EV Operators
The new public charge point regulations mark a significant shift in how EV infrastructure is managed in the UK. For operators, this […]
A Day in The Life With Marlena
Hi there! My name is Marlena, and I’m a part of the Learning and Development Department at the ESP Group. I’ve been […]
ESP Group shortlisted for Women’s Enterprise Scotland Award
ESP Group shortlisted for Women’s Enterprise Scotland Award UK based business ESP Group, headed up by Theresa Lawson, is celebrating after being […]
ESP Group Announced Principle Partner of Arbroath Football Club
As excitement builds for the 2024/25 season, we are delighted to announce that the ESP Group is now a Principle Partner and […]
ESP Group Wins Best Transport Industry Customer Support Specialists 2024
We’re delighted to announce that the ESP Group has been recognised as the Best Transport Industry Customer Support Specialist 2024 in the […]
Celebrating Record Client Satisfaction
Following a period of significant organisational change, we are thrilled to announce the results of our recent Client Satisfaction Survey at the […]
Breaking Barriers: ESP Group Strengthens Leadership Team with All Female Board Appointments
ESP Group, a leading contact centre, technology and production partner, proudly announces the appointment of four accomplished female professionals to its Board […]
ESP Group Secures 4-Year Transport for London Contract to Support Contact Payment Cards Scheme
Journeycall, part of the ESP Group, is thrilled to announce the successful acquisition of a 4-year contract with Transport for London (TfL) […]
Transform Your Future with the Contact Centre Academy
Transform Your Future with the Contact Centre Academy Welcome to the Contact Centre Academy, where passion for customer service is the key […]